Tag Archives: unknowns

Trauma Points (part 2) – Dealing with and treating trauma

Posted on March 24, 2023 by Tim Golisch

In part 1, we talked about “what trauma points are”, where they come from, why you only see them in maintenance programming. What to expect and what do about it? So, trauma points. If your team is using this term/concept … Continue reading →

Posted in IT Horror Stories, IT Psychology, Lessons Learned, Maintenance, planning, Professionalism, Team | Tagged , , , , , , | Leave a comment