Category Archives: IT Psychology

Why communication is hard, and what to do about it

I know IT folks sometimes seem under-socialized and (to varying degrees) awkward. However, they don’t have the market-cornered on communication problems. Gosh, just turn on any TV sitcom and you will probably see a people who are having conflicts because … Continue reading

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Getting through to someone

Today was like a whole new day for me. I got through to someone. Maybe it doesn’t sound like a big deal to you, but I have teenage kids. So, I don’t exactly feel like “I’m getting through” to people … Continue reading

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How to get people to follow a process

Years ago, I worked on a team who was making an online trivia game. The concept was a very brilliant solution to a common problem. The customer was a huge company who processed credit applications for car purchases. Their financial … Continue reading

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How your processes save your backside

When you have a well-defined process, it can be tedious at times. Sometimes you even want to throw unpleasant terms on it, like “bureaucracy”. Bureaucracy sounds nasty. I’m trying to think of someone who could make it sound palatable. Maybe … Continue reading

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Training your manager

Disclaimer: This is not about my current workplace. This is about all workplaces. Whether you are a team lead, software architect, PM or a junior developer, you count on your team for stuff. Maybe if you are a one-man-team, you … Continue reading

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Technical debt and interest

In case you are not familiar with the term “technical debt”, it mostly means “messy programming”.  Unfortunately, it is more serious than just ordinary messiness.  It usually happens because a programmer was in a hurry and couldn’t think of a … Continue reading

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Showing Initiative vs Being a Cowboy

A few weeks ago, I fixed a bug without being asked to do so. Shortly afterwards, I was asked “Why did you fix that bug? Who told you to do it?”  The question arrived in email, so I couldn’t be … Continue reading

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