Tag Archives: customer satisfaction

Getting through to someone

Today was like a whole new day for me. I got through to someone. Maybe it doesn’t sound like a big deal to you, but I have teenage kids. So, I don’t exactly feel like “I’m getting through” to people … Continue reading

Posted in IT Psychology, Lessons Learned, Professionalism | Tagged , , | Leave a comment

How to keep people off your back

I’m the type of guy who likes to stay busy. I also like to get stuff done. This combination seems to turn me into a work magnet and I’m okay with that. I feel the most comfortable, when I have … Continue reading

Posted in Methodology, Professionalism | Tagged , , , , | Leave a comment